Leadership

Ask Richard: Managing the conversations founders avoid

Sir Richard Harpin answers your question on talking openly about failure, deciding what to keep centralised when you expand abroad and more

How Zoom is scaling beyond the video call

Zoom UK & Ireland head Louise Newbury-Smith on the strategy behind the company's reinvention and what leaders can learn from it

Stephen Johnson on the cash rule that saved Quooker UK

From rejection to £100m in revenue, Quooker UK's MD Stephen Johnson on the cash discipline and the help that got him there

Emmie Faust: From £200k on Dragons' Den to Female Founders Rise

Emmie Faust on delegation gone wrong, bootstrapping over VC money and closing the funding gap for female founders

Why most company values are dead the moment they're hung on a wall

Founders and an organisational psychologist on what it actually takes to turn company values into daily behaviour, not boardroom slogans

Why Motorway's CEO wants less AI output

Tom Leathes on why AI-generated presentations no longer impress anyone and how the unicorn uses Claude to solve real problems instead

Mehma Bridgen: Scaling The Fuel Store to £100m

The Fuel Store co-founder on the discipline behind scaling to £100m, cold-calling customers and hiring a successor